Behind the scenes at Netflix

I read an interesting article about how things work at Netflix.  This article talks about the distribution center in Nashville, TN.


Netflix’s Nashville center feeds demand for movies
Crew of just 18 handles 24,000 discs every day

By Wendy Lee

Before dawn, the workers gather in a nondescript office building. Trucks have arrived from the post office, ready to dump tens of thousands of DVDs sealed in bright red envelopes.

But it doesn’t take an army to deal with more than 24,000 DVD and Blu-ray discs per day that need to be opened, filed away, and redistributed to other expectant movie fans.

It’s here, at Nashville’s Netflix distribution center, where a crew of just 18 sorts through the discs and staffs equipment to scan and stuff them into fresh red envelopes, address them and send them on to customers across Middle Tennessee and the Bowling Green, Ky., area.

Despite a declining economy and increased competition from DVD rental machines in supermarkets and online, Netflix says its business is growing in Nashville and nationwide, and the company recently granted The Tennessean a rare chance to take a look inside its distribution center and study operations.

The Nashville facility opened in 2007 and is one of 58 such plants across the United States. The Los Gatos, Calif.-based business lets customers rent and swap (as well as stream) films and TV shows for a monthly fee.

While checking my emails yesterday I noticed that Netflix received the latest movies I mailed Friday morning and sent out the next group yesterday. I was surprised cause they didn’t use to send out movies and emails during the weekend. Apparently they’ve made some changes.

Check out the entire article here.

One response

  1. Yeah, it seems that they are working saturdays now…

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